AODA Statement of Commitment to Accessibility

Kraus Flooring is committed to providing a barrier-free environment for our clients/customers, employees, job applicants, suppliers, visitors, and any other individual who enters our premises or accesses our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment and Transportation, and eventually, for the Built Environment.

Kraus Flooring has made a commitment to accessibility for everyone who uses our services and accepts the responsibility for ensuring a safe, dignified, and welcoming environment for everyone.

Kraus Flooring is committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, programs, training and the review of our policies and practices on a regular basis.


Americans with Disabilities Act (ADA) and the ADA Amendments Act (ADAAA)

The Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act, known as the ADAAA, are federal laws that prohibit employers with 15 or more employees from discriminating against applicants and individuals with disabilities and that, when needed, provide reasonable accommodations to applicants and employees who are qualified for a job, with or without reasonable accommodations, so that they may perform the essential job duties of the position.

It is the policy of Kraus USA, Inc., to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is our company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment.

The company will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Pamela Watkins, Human Resources. Please contact the Human Resource department with any questions or requests for accommodation.



Members of the public who wish to provide feedback on the way Kraus provides goods and services to people with disabilities can contact our consumer service department in any of the following ways:

  • By phone, at 1-519-884-2310 (Monday – Friday, from 8:30am to 5:00pm Eastern Time)
  • By mail, at Kraus Group of Companies, Attn: Accessibility Committee, 65 Northfield Drive West, Waterloo, ON N2L 0A8
  • By email, at

Accessibility Plan and Policies for Kraus Group of Companies